Service Assurance

Service assurance design, deployment, and operations.

AccuOSS designs, deploys, and operates the industry's leading assurance platforms for the operators the world depends on — the partner who makes the platform perform, and keeps it performing.

Trusted by the operators the world depends on

Duke Energy
Boeing
Viasat
Frontier Communications
Buckeye Broadband
NTT
Horry Telephone Cooperative
Zayo Group
Motorola Solutions

Platforms we master

The assurance platforms we resell and operate.

The industry's most capable assurance platforms — resold, deployed, integrated, and operated by people who have run them at carrier scale for years.

IBM

Netcool Operations Insight — event management, automation, and service topology at carrier scale.

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Oracle Unified Assurance — unified fault, performance, and service management platform.

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ServiceNow

ITSM integration, CMDB enrichment, Event Management, and workflow automation between NOC tools and ServiceNow.

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SIFF

Real-time configuration monitoring — change detection, policy compliance, and incident correlation across your full infrastructure stack.

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GrokStream

AIOps and machine-learning event intelligence for service assurance.

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What we deliver

The assurance disciplines we deliver.

The outcomes that keep a network's promises — delivered on the platforms you already trust, tuned by a practice that has done it for the world's most demanding operators.

Fault & event management

Severity-banded consoles, intelligent deduplication and correlation, and topology-aware root cause — the noise silenced, the cause named.

Root-cause analysis

Correlation across every network layer that resolves service impact to its true source, never to its symptoms.

Performance assurance

Streaming telemetry, flow, and thresholds that surface the leading indicators long before a customer ever feels them.

Discovery & topology

Automated discovery that maps every device, service, and dependency — and keeps the map honest as the network moves.

Service monitoring

Synthetic and point-of-presence monitoring that sees each service exactly the way your customer does.

Event quality assurance

AccuOps EventQA validates event quality after the alarm life cycle — using AccuOps algorithms to detect over- and under-deduplication and event-key problems across any NMS.

How we engage

From first assessment to fully managed operations.

A proven path that meets you wherever you stand — greenfield build, expansion, or rescue — and stays with you long after go-live.

  1. 01
    Assess
    We map your topology, event sources, and operational pain to a clear assurance architecture.
  2. 02
    Deploy
    We stand up collection, correlation, and consoles — integrated with the platforms your team already runs.
  3. 03
    Enrich
    We tune deduplication, correlation, and enrichment until every event arrives accurate and actionable.
  4. 04
    Operate
    Managed operations and staff augmentation keep the practice sharp as your network evolves.

Put a proven assurance practice behind your network.

Tell us what you run today — we'll show you where the fastest, surest wins are.

Talk to our teamExplore AccuOps